CUSTOMER SERVICE EXECUTIVE

Hiring a Customer service executive for Dubai.

Key Responsibilities:

1. Provide excellent customer service by explaining our services to clients.
2. Respond to customer inquiries and provide support via phone, email, and chat.
3. Build and maintain strong relationships with customers by providing personalized and efficient service.
4. Resolve customer complaints and issues in a timely and professional manner.
5. Work closely with cross-functional teams to ensure a seamless customer experience.
6. Continuously improve customer service processes and procedures.
7. Maintain accurate records of customer interactions and feedback.

Key Requirements:

1. Bachelor degree holder.
2. Two years of experience in customer service or a related field.
3. Strong problem-solving and critical thinking skills.
4. Positive attitude and willingness to learn and grow.
5. Excellent communication and interpersonal skills.