CUSTOMER SERVICE EXECUTIVE

Hiring a Customer service executive for Dubai.

Key Responsibilities:

• Provide excellent customer service by explaining our services to clients.
• Build and maintain strong relationships with customers by providing personalized and efficient service.
• Respond to customer inquiries and provide support via phone, email, and chat.
• Work closely with cross-functional teams to ensure a seamless customer experience.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and feedback.
• Continuously improve customer service processes and procedures.

Key Requirements:

• Bachelor degree holder.
• Five years of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn and grow.
• Strong problem-solving and critical thinking skills.